This Page is for our self-managed NDIS Participants.
Terms and conditions
At Australian Carers we make it as easy as possible for you to pay your invoices.
Your card details are not stored with us, all processing is conducted securely by Bankwest ( Commonwealth bank ).
All you have to do is enter your invoice number and the amount to finalise the invoice and your card details, you will be sent a transaction receipt and we will update our records accordingly.
REFUND POLICY
There are a number of reasons why we may give refunds, such as an over payment or a payment
dispute.
All refund requests will be subject to a manual review. If we investigate a refund request and
decide that the charge is valid, then we won’t provide a refund.
Unless you tell us otherwise, refunds will be processed back to you in the same way you made the
payment, any refund will be processed within three business days
