“Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.”
WE ARE A TEAM OF PROFESSIONALS WORKING WITH YOU FOR YOU
Australian Carers is a company borne out of the urgent need to fill the gap made by NDIS provider agencies who are not customer-focused. Since the roll-out of the NDIS in 2013, the need for reliable and appropriately-trained Support Workers has boomed. Unfortunately, it has been many participants’ experience that there is a profound lack of skilled workers in this sector; particularly in regards to participants with high-needs disabilities. It is therefore Australian Carer’s mission to become the leading NDIS provider, trusted for consistent top-quality service and only employing best practice. Every team member at Australian Carers, from management to the support workers, are trained and accredited to NDIS standards
Fully insured, Australian Carers is led by founding members who have many years combined managerial experience including governmental departments and agencies.. We also have on board a highly qualified medical professional whose experience spans a broad range of medical fields from Acute Critical Care to Community Nursing. Support worker staff have ongoing professional training and full accreditation, specially chosen for their dedication and passion. Most importantly, our team are employees with excellent benefits, and not subcontracted like so many other providers. This ensures a great work ethic from our staff, who in turn provide the best quality care and support for our most vulnerable citizens
Our Leadership Team
Reg our National Operations General Manager and Director has many years of experience specialising in client retention and customer service, mentoring teams of staff specifically trained in customer satisfaction, managing customer focused specialist teams to meet and exceed client expectations and ensuring compliance with ASIC, ACCC and other regulatory bodies policies and regulations.
John has been a Director of numerous companies for many years. Liasing with multiple government departments, it is John’s responsibility to ensure businesses meet and comply with state and federal legislation.
Katherine is a medical professional and masters graduate with over 18 years experience dealing with not only acute critical needs but also has vast experience in health management, coaching and guiding other medical professionals, health system management, advanced life support qualifications and more, including Community Nursing.
Ellie is our South Australian State Manager Ellie has worked and been
involved with the NDIS since its inception in South Australia she has a passion for individualised service provision and believes in the foundation of choice and control for all participants. Ellie also holds a Bachelor of Social Science majoring in public policy, which she completed surrounding legislative interpretation of the NDIS Act. she has been involved in numerous aspects of service provision including, plan management, support coordination and capacity building supports. Outside of her role at Australian Carers Ellie is the proudest mum to her young son William.